We went to a Vivo store in a large mall in the suburb of Lago Sul. We had to take a ticket, and sat down. Ipods were pulled out (refer to previous post).
Wanting our kids to stay quiet, ipods were pulled out while we could get some service. I have to admit resorting to this kind of "tool" too often since our arrival. The continuous house visits in this first week, and these administrative tasks at the office, all these moments of waiting require entertainment. But those little devices are also very addictive, creating a boomerang effect that is rather unpleasant, with whining, aggressiveness and selective deftness.
We waited for about twenty minutes before being served by a young pleasant english-speaking lad. For some unknown reason, the process of opening our accounts was lengthy. Which package, which cell phone, which extras took some time. Then he offered we choose our phone numbers from a few options. And things got slower, as a bug in the terminal started to delay things. He suggested we take the kids to eat while he completed the transaction.
Upon returning from our meal, he confirmed all was good, our lines would be opened in about one hour. Here are the papers, thank you. Three hours. Threeeeeee Hours!
One hour later, I do not yet have a signal, and Paul tries to call anyway. Someone else answers. He proceeds to call his own number, and there again, someone else answer. We have been given numbers that are already in service.
It then takes me another separate trip to the store, and another to fix the situation, and get real numbers.
If this is the most best better of all Brazilian telecommunication companies, I am rather afraid by what is to come...
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